We offer a variety of shipping methods, including Standard Shipping, Express Shipping, and Click & Collect, depending on your location and the items in your order. Please note that because orders are often handed over to local carriers for the final leg of delivery, end-to-end tracking may not always be available.

Shipping Address

Please make sure your shipping address is accurate and up to date before placing your order.

Shipping Time & Costs

Once your order has been successfully paid and confirmed, the estimated delivery costs and timelines will be displayed on the order confirmation page. You will also receive a confirmation message outlining the expected processing time.

Processing: Please allow 1–3 business days for order processing. We will notify you by email as soon as your order has been dispatched.

Tracking: Once your order ships, you will receive a shipment notification with your tracking number. You can also view the estimated delivery date for each package directly in your Order History.

Delivery Estimates

While we strive to deliver your order within the estimated timeframe, please note that actual delivery dates may be affected by flight schedules, weather conditions, and other external factors. We recommend checking the tracking link provided for the most accurate and up-to-date delivery status.

 

South Korea: 5–7 days

USA or Europe: 10–15 days

Delivery Issues

We want to make sure you receive your order smoothly. If your package has not arrived as scheduled, or if it is marked as “Delivered” but you have not received it, please contact us immediately at [fylyscs@outlook.com]. Please report such issues within 30 days of the order date so we can assist you with an investigation.