1. Information We Collect
1.1 Personal Information: When you place an order or create an account, we may collect certain personal information, such as your name, email address, shipping address, billing address, and phone number.
1.2 Payment Information: We collect and process payment information, including credit card details and other payment method information, when you make a purchase. However, we do not store or retain your payment card information. All payment transactions are securely processed through third-party payment processors.
1.3 Device Information: We may collect information about the device you use to access our store, such as your IP address, browser type, operating system, and other technical details.
1.4 Cookies: Our website uses “cookies” to enhance your browsing experience. Cookies are small data files stored on your device’s browser that help us remember certain information about your visit and preferences. You can choose to reject cookies or be alerted when cookies are being sent by modifying your browser settings.
2. How We Use Your Information
2.1 Personalization: We may use the information we collect to personalize your experience, improve our website, and provide you with tailored recommendations and promotions.
2.2 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, or upcoming events. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email.
2.4 Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
2.5 Data Aggregation: We may anonymize and aggregate your personal information with other data to analyze trends, monitor usage patterns, and improve our services.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
3.1 Performance of a Contract: We process your personal information to fulfill our contractual obligations to you, such as processing and delivering your orders, and providing customer support.
3.2 Consent: Where you have given us explicit consent, we may process your personal information for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.
3.3 Legal Obligation: We may process your personal information to comply with applicable legal requirements, such as tax and accounting obligations.
3.4 Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our website, provided that such interests are not overridden by your data protection rights.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention periods vary depending on the type of data and the purpose for which it is processed:
4.1 Order and Transaction Data: We retain order-related information (including name, shipping address, and purchase history) for as long as necessary to fulfill your order, provide customer support, and comply with applicable tax and accounting laws, typically for a period of 7 years after the transaction.
4.2 Account Information: If you create an account with us, we retain your account information for as long as your account remains active. You may request deletion of your account at any time, after which we will delete or anonymize your personal information, unless we are required by law to retain it.
4.3 Marketing Data: If you have opted in to receive marketing communications, we retain your contact information until you withdraw your consent. You may opt out at any time by following the unsubscribe instructions in our emails.
4.4 Device and Usage Data: Information collected via cookies and similar technologies is retained for a maximum of 24 months from the date of collection, unless a longer retention period is required for security or analytical purposes.
4.5 Anonymized Data: Where we anonymize your personal information (so that it can no longer be associated with you), we may retain such data indefinitely for analytical and statistical purposes without further notice to you.
5. Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
5.1 Right of Access: You have the right to request a copy of the personal information we hold about you.
5.2 Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
5.3 Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain legal exceptions.
5.4 Right to Restrict Processing: You have the right to request that we limit the processing of your personal information under certain circumstances.
5.5 Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to request that we transfer it to another controller where technically feasible.
5.6 Right to Object: You have the right to object to our processing of your personal information based on legitimate interests, and to object to direct marketing at any time.
5.7 Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [fylyscs@outlook.com]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights and Choices
7.1 Access and Update: You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account or by contacting us directly.
7.2 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
7.3 Do Not Track: Our store does not respond to “Do Not Track” signals from browsers.
8. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. Where we transfer personal information from the EEA to a third country, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to the store. It is your responsibility to review this policy periodically.
If you have any questions or concerns about our Privacy Policy, please contact us at [fylyscs@outlook.com]. We are here to assist you and provide any further clarification.
